Independent agency · Grapevine & DFW

Compare homeowner insurance from multiple companies. One local agent does the shopping.

We'll quote multiple insurance companies to help you find the right combination of coverage and price.

 

Hi Neighbor! Send me your info and I’ll shop your coverage with multiple companies, then walk you through your best options. No pressure.

Jeff Caplinger

Owner & Licensed Agent

18+ years experience

We shop these companies for you

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How it works

1

Tell us the basics

Give your information on call,  upload your current policy, or fill out an online instant quote form.

2

We shop multiple companies

We’ll compare coverage and price across the carriers we represent and come up with a solution that fits your needs.

3

Pick your option

Once you decide if you’d like to move forward with one of the quotes, the application can be signed electronically or we can set up a time to come to our local office.

What our clients are saying

4.9
Based on 97 reviews
Wow! I am so impressed! This is what quality customer service looks like. Jeff was so patient with me; helping me find the exact policy to fit our situation. I am so thankful for Neighbor’s Choice.
1 month ago
Google
Took care of my needs super fast!
2 months ago
Google
I recently moved to Texas and was unfamiliar with the insurance market here, so I reached out to Jeff for help quoting coverage for my vehicles. Insurance has changed considerably since I purchased my first policy more than 10 years ago, and Jeff was incredibly patient in helping me navigate the different carriers, coverage options, and prices. Before I knew it, we had exchanged nearly 50 emails over the course of just a few days as I asked question after question about the differences between the various policies. Jeff remained patient, thorough, responsive, and helpful throughout the entire process. I truly believe many agents would have become less responsive given the number of questions I had, but Jeff never made me feel like I was asking too much. I really appreciated his time, attention to detail, and commitment to helping me understand my options and make an informed decision. That level of service is increasingly hard to find. Thanks, Jeff!
3 months ago
Google
We've renewed our Homeowner and Car insurance policies thru Jeff Caplinger with Neighbors Choice for the past 5 years, and we've been extremely satisfied with the level of customer service he's provided. He has made the yearly policy renewals a smooth and stress free process which we sincerely appreciate.
3 months ago
Google
Jeff has been a great agent for me for yrs.
3 months ago
Google
I was looking for auto insurance with a reasonable premium. Jeff found a real good deal on my coverage. It saved me $1,000 a year on my coverage. Mel
7 months ago
Google
I've gotten a motorcycle policy and an auto policy from them on two different occasions. So much easier than dealing with online quotes and far cheaper too. Not sure why, but every insurance company's online quote was more than double the rate I got from Neighbor's Choice. Highly recommended.
10 months ago
Google
Excellent communication and friendly service. We transferred from another Agency and could not be happier. Jeff communicated based on my preference - which was email and online. Not a single hitch in the process.
11 months ago
Google
I have had my auto and homeowners insurance through Neighbor's Choice Insurance Agency, Inc. since I moved to Texas 5 years ago. They are a pleasure to work with. Always very responsive, professional and, as an independent agent, can place me with the best company for my insurance needs. Thank you, Wendy and Jeff.
5 years ago
Google
I have always experienced good customer service with the people working here. If ever I had an issue(which wasn't often)they have always been quick in responding to take care of the matter. I have been a customer for a good while now and I am very satisfied I picked them as my insurance company. And might I add during the pandemic Wendy made sure to reach out and let me know that if I needed anything to let them know. HOW COOL IS THAT I have never had an insurance company do that.
5 years ago
Google
Wendy and Jeff are great to work with. It's great when you can do business with the mom and pop place and still save money.
6 years ago
Google
Jeff and Wendy Caplinger have done a great job of finding the best fit for me and my auto policy. They are always caring and friendly and ready to meet my needs and that is why I have continued to be their customer for years.
6 years ago
Google
We have been with Neighbor's Choice for over 10 yrs now for our insurance needs. Jeff has consistently helped us find the right insurance for our vehicles, apartments and now home. They have always been very quick in responding to any calls or emails. Jeff has always worked hard to find us the coverages we need at the best prices. We are thankful for this agency!
6 years ago
Google
More reviews

Why Choose Neighbor's Choice?

Independent

We work with multiple insurance companies to find the right coverage and value for your needs.

Local

Based in Grapevine, Texas on Northwest Hwy. We know Texas roads and Texas weather.

Personal

You'll work with an actual agent who answers your questions and is here when you need us.

Easiest Quoting Option

Upload your policy

Send us your current declarations page. We'll start by matching your coverage and quote it apples to apples.

Frequently asked questions

Our office is in Grapevine, Texas, but we serve clients anywhere in Texas.  Most of our work is done by phone, email, or text, so you’ll get the same personal service whether you live down the street or across the state.

An independent insurance agency works with multiple insurance companies instead of just one. Because we’re independent, we can shop your coverage with several top-rated carriers, including Progressive, Travelers, and Liberty Mutual. Our job is to find the right coverage at the best price for you.

If your rates go up at renewal or you have a life change, like buying a new home or adding a teen driver, we can shop your policy again without you having to start over with a new agent.

We never charge for quotes. We don’t do pressure sales and there’s no obligation to purchase.

For most home policies, there’s no fee. We’re paid a commission by the insurance company you choose. The only exceptions are standalone vacant dwelling and standalone renters policies. In that case, a one-time $75 application fee applies when your policy is issued. You can avoid it by adding an auto insurance policy, and we’ll always go over any fee with you before you buy.

When you go directly to an insurance company, you only see that company’s price, so getting several quotes means filling out form after form.  We quote multiple top-rated companies for you, including some of the same names you’d find online, and can show you your options side by side.

You also get a local agent who knows you, instead of a different person every time you call a 1-800 number.  And our service doesn’t stop once you buy.  We’re here to help with policy changes, claims, and shopping your rates again at renewal.

The type of home insurance policy you need depends on what type of home it is and how it is being used.
  • Single Family
  • Townhome
  • Condo
  • Mobile-home
  • Landlord
  • Primary
  • Secondary/Vacation
  • Vacant
Home Insurance Discounts. Please note that discounts may vary by insurance company.
  • Bundle Home & Auto
  • Early Quote
  • New Purchase
  • No Smokers in Household
  • Water/Gas Leak Detection
  • Smart Home
  • Burglar & Fire Alarm
  • Automatic Fire Sprinklers
  • Fire Extinguisher
  • Gated Community
  • Continuous Insurance
  • Claim Free
  • Paperless
  • Hail Resistant Roof
  • New Home Construction
  • Paid in Full
  • Automatic Payments